Experienced IT support for SMEs
With over 20 years’ hands-on experience, support focuses on keeping Microsoft 365, identity, endpoints, and day-to-day IT stable and secure.
Windows and Mac environments are fully supported and clearly documented.
• Microsoft 365 administration and optimisation
• Entra ID, MFA, and Conditional Access
• Intune enrolment and endpoint compliance
• SharePoint and OneDrive access control
• Email migrations, domains, and DNS
• Networks, firewalls, Wi-Fi, cabling, and CCTV
What to expect
Pragmatic, documented, and focused on stability
Reliable and dependable
Clear response expectations and remote-first support when issues arise, without long waits or unnecessary escalation.Always available to help you out
Ok its 4.30pm on a Friday and the server has gone down. With PixelStone IT support this isn’t a problem we can support you 24/7 on Mac or Windows Computers.Microsoft 365-first
Support centred on Microsoft 365, identity, endpoints, and modern working practices rather than legacy break-fix.24/7 IT support included
We charge you a whole lot less than you’d imagine for round the clock 365 coverRemote support
Fast remote assistance for Windows and Mac users, with on-site support provided when it adds value.We can remote login to help out
Its as easy as installing a low level app and send us a security code and then we can assist with 99% of IT issues.Part of your team
Works alongside internal staff and suppliers, providing continuity, accountability, and clear ownership.Your problem becomes our problem
When you have an IT problem we take that way from you and it becomes our IT problem. That’s one less things for you to worry about so you can continue doing what makes you awesome.Proactive maintenance
Regular checks, patching, and preventative work to reduce avoidable incidents and repeat issues.Keeping things working
We don’t just fix your problems, we create a structured maintenance plan that keeps your systems running smoothly. So if we see a problem we fix it before you even know about it.Documented and repeatable
Clear documentation and handover notes to reduce dependency on individuals and improve long-term stability.We speak English not Jargon!
We provide simple explanations to your IT problems. You don’t want to hear complicated technical jargon that you may not understand. Simple is best!We Make Your Life Easier
We support your Apple devices
PixelStone has been managing Mac systems since 2011. Support covers macOS, iOS, and Apple hardware, with practical guidance on software, device setup, and long-term stability.
If you need Remote support – Click the ‘Download Support App’ below now and email your name, ID code and Teamveiwer password to chris@pixelstone.net
Microsoft systems support
PixelStone has been managing Microsoft systems since 1990. We can source software, hardware at preferential rates and help you get the most out of your devices.
We have extensive knowledge of Windows Server and all versions of Windows desktop. If you need to migrate to a newer version of windows then we can assist with that too.
If you need Remote support – Click the ‘Download Support App’ below now and email your name, ID code and Teamveiwer password to chris@pixelstone.net
Additional capabilities
Additional capabilities are typically provided alongside ongoing IT support rather than as standalone services.
This is useful where a single point of contact is preferred for IT, web, and digital tasks, without introducing extra suppliers.
- Website updates and landing pages
- E-commerce management and optimisation
- Video and image editing for internal and marketing use
- Technical documentation and system diagrams
Get in touch
If you are an SME looking for reliable, long-term IT support or help stabilising Microsoft 365, this is the best place to start.